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Extended Stay America - Denver - Westminster
- Hotels
- Westminster, CO
About this business
Location details
1291 W. 120th Ave., Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad service. It tooks two days to fix bathroom sink drain line. Within 3 days the didn’t clean room
Business response:
Dear Elsevar, We appreciate your review and are sorry you experienced issues with our service and housekeeping. Our housekeeping services are conducted weekly to ensure guests' privacy during extended stays. However, we are happy to provide this service at your request for a minimal fee. If there was any miscommunication about our services during check-in, please accept our apologies. Your feedback has been shared with our staff, and we would love another opportunity to ensure your next stay with us is exceptional. Sincerely... read more
Not friendly, beds and pillows were terrible, has a kitchen with no kitchen items and had to get my own towels and turn in dirty ones myself. Have to ask to get your room cleaned.
Business response:
Dear Michael, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
I like that it actuall ly feels like a 🎙 🎙 ⁸apartment not like a hotel
Business response:
Dear Wesley, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Dirty, killed 2 bugs, plus no swimming pool or hottub
Business response:
Dear Anthony, Thank you for sharing feedback about your recent visit. We know a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring deep cleanliness for all our guests, and we are concerned that this did not occur. We will share these issues with our housekeeping team. We are also sorry to read about your disappointment regarding the amenities. We hope you will consider giving us another opportunity to host you and welcome you back soon.Sincere... read more
Never coming here again I know I didn't pay too much money for this hotel so I didn't expect the best however I did not appreciate finding cockroaches running into the headboard when I woke up.
Business response:
Dear Lena, Thank you for reviewing our hotel. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Westminster
How is Extended Stay America - Denver - Westminster rated?
Extended Stay America - Denver - Westminster has a 3.8 star rating with 1,559 reviews.
When is Extended Stay America - Denver - Westminster open?
Extended Stay America - Denver - Westminster is open now. It will close tomorrow at 12:00 a.m.