Extended Stay America - Des Moines - Urbandale

Michelle 

on Expedia

2 years ago

When is a good was it was closer to work as me and my friend are traveling nurses. But for having your kitchen, the fridge looks like it went through a fight you had to ask for somewhere cups plates, bowls, even a coffee maker, which we never got then we have to be up at 5 AM for work And the front desk person comes barging in our room with towels because she forgot she checked us in our room. Beds are like concrete pillows or like a stone and the noise is ridiculous outside all you can hear is traffic and in the middle of t... read more

Octavio 

on Expedia

2 years ago

Pues no puedo desir que me gusto y que no porque no use el. Cuarto lo cancele y me cobraron La reserba 

Doug 

on Expedia

2 years ago

Reserved a king. Said only had a queen available. But when I got to the room. Bed was a double bed. Tough sleeping for 2 people. All at same rate as king. 

James 

on Expedia

3 years ago

The beds were rock hard. The water to the toilet was shut off. Had to turn on then remove tank lid and tap float so tank would fill up so could flush stool. Had to shut A/C heater unit off because it made loud noises 

Anonymous 

on Expedia

3 years ago

We came in at 8:30pm and the room had not been cleaned yet. We waited 45 minutes. We were told they were short staffed, had 1 house cleaner. We asked for a room on the 1st floor near the door as we had a dog. We were on the 3rd floor, in the middle. The person that checked us in was very apologetic and kind. That was the only good part about the stay. 

salieu 

on Expedia

3 years ago

not liked! not elegant! 

Brad 

on Expedia

3 years ago

Poop in the toilet upon check in broken fridge, no towels at all in room. Booked a room with 2 beds and got a room with one bed, told there was nothing they could do as they were full. Brought us a dirty roll away with crumbs and popcorn kernels in it. Parking lot was dirty and in disrepair. Hands down the worst hotel stay my family and I have ever had.