Extended Stay America - Des Moines - Urbandale

Meg 

on Expedia

6 years ago

The whole hotel smelled like fried chicken. The rooms were very outdated. 

Johanna 

on Expedia

6 years ago

Amenity counts with house cleaning service once a week. Our room had a bad odor. People were smoking w--- and it was brought up to the front desk in two opportunities. They credited one night. 

Anonymous 

on Expedia

6 years ago

Very disappointed with the condition of the property overall. Staff was very layed back, did help us with extended time due to car trouble. Breakfast was not acceptable to us. Had to go out for breakfast. Room was not very c;lean, bathroom towel bar had fallen off the wall. No supplies in the kitchen of the room, they were kept at the front desk. 

Carolyn 

on Expedia

6 years ago

Disappointed The bugs crawling on the ceiling, on the lights, an on the floor that I needed to kill did not add up to a pleasant stay. I am allergic to cigarette smoke and although the room was smoke free, the halls, the stairwells were not, nor was the front entrance to the motel. Walking through cigarette smoke to simply enter was not a setup for a pleasant start. 

RandyLarson 

on Expedia

7 years ago

My reservations was made thru Expedia, they did not have the room that I paid for so I was put in a smaller cheaper room but when they billed my credit card they billed me for the more expensive room