Extended Stay America - Edison - Raritan Center

Business response:

On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel and for taking the time to write a review. We are disheartened to read about the unsatisfactory service you experienced and the cleanliness issues. We offer our apologies and assurance as well that we will utilize your comments to enhance our service levels. Counting on your kind generosity to accept our apologies, we hope you will allow us to host you again. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management 

Business response:

Thank you for your review. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your review. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel for your visit to our city. Our goal is always on the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time. We hope you will give us another chance to provide you with a more enjoyable stay. Sincerely, Hotel Management