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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very bad I want. My. Money back nasty place to stay smell nasty. Like smoke now we in the car waiting there Fire Department in the facility
Business response:
Dear Domingo, Thank you for reviewing your stay with us. Although we always intend to provide our guests with a pleasing environment, we genuinely apologize for the issue that compromised your visit. We regret the inconvenience and hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
The hotel from the outside looks ok. New, remodeled but the moment you walk through the doors, you see it’s a bit run down and reeks of weed. Hotel declares itself a nonsmoking one but the floors smell of weed and cigarette smoking. The breakfast option was store bought muffins and coffee right by the front door. No breakfast seating area. Grab and go. Totally not worth the value paid for staying here.
Business response:
Dear Alyssa, we are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Furthermore, even though our guest rooms are smoke-free, we occasionally have violators of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. Your feedback is important to us as we make every effort to accommodate the needs of all... read more
Check your bed I am a regular at Extended Stay. Unfortunately I woke up with about 20 bedbug bites.
Business response:
Dear Ross, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely, Hotel Management
Business response:
Hello, I believe we rectified this situation before your review came in. I did refund you for your entire stay and apologized for the room and asked how your family members were. Unfortunately, all hotel guests do not respect our non-smoking rule and nice guest like you suffer. Once again I apologize for the poor stay.
Smells cigarette and mariguana and noise fron desck people to granpy
Business response:
Dear Sergio, we sincerely apologize for the issues you experienced during your recent visit to our hotel. Even though our guest rooms are smoke-free, we occasionally have violators of this rule. Furthermore, we apologize for the noise issue you experienced. On rare occasions, guests who do not adhere to the property rules concerning noise cause disturbance and annoyance to all those in the immediate vicinity. We regret that we could not resolve this immediately. We take these incidents seriously, and we thank you for bringin... read more
If you’re a fan of crackheads, choose this property. There was also a roach by the “breakfast”- which is oatmeal by the way. The room was dirty, hair in the bathroom, stains on the sheets. People up and talking and yelling ALL throughout the night.
Business response:
Dear Elizabeth, on behalf of our entire team, please accept our apologies for our hotel not meeting your expectations. Providing the cleanest accommodation is our essential priority, but we should have noticed this in your case. Further, we will address this matter with our housekeeping associates to ensure that it does not happen again. Also, we regret your disappointment with our grab-and-go breakfast and that it did not meet your expectations. Sharing your feedback with our food and beverage staff as we continually strive... read more
Not-A-Repeat Carpet old and not clean looking. Room was not well cleaned, shower just ok but water collected in bathtub. Had to kill a medium-large bedbug walking on pillow in the middle of the night! Non smoking room but someone smoked, not reg cigarette, in hall. No coffee machine, kitchen w/no utensils or cups/plates or pots,
Business response:
Hello Not-A-Repeat -I am sorry that we did not meet your expectations, but I would like more information regarding your stay. What room were you in ? All of my hotel rooms are cleaned by fully trained staff, I apologize for falling short in the area. Unfortunately, all guests do not respect that our rooms are non-smoking, I will once I find out your room number take the room out of service and perform smoke/odor remediation. At check-in your should have been informed that we keep all kitchen utensils, coffee makers and toast... read more
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.