This profile has been claimed by the business owner or representative.
Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was the worst stay I have ever had on business. My first room the bathroom sink would not drain I complained they had no one to fix it. It was still filled the next morning. No help available to help me connect to internet. They moved me to another room. Still could not connect. I want my 2 reward night back that I used to pay for most of my stay. I want to hear from someone.
Business response:
Hello Bill - May I ask which days you were staying at our hotel and what rooms were you in? In regards to the internet - did team give you the phone number to call to have you connected to the internet? May I have your last name to assist me in investigating what went on during your stay? Thank you, Stephen Greco - General Manager
The place is a dump. I booked it because it was relatively inexpensive compared to other hotels in the area. It was a huge mistake. The place feels like a low income housing. It is filled with smoke smell on every floor. The linen smelled like smoke in a non smoking room. The hallways are dark and depressing. The surrounding area is drowning in cigarette butts. People sitting on stairs smoking and spitting. Please pay a little more and find another hotel in the area.
Business response:
Dear Arun, I am sorry that we did not meet your expectations. I would like to know which room you were in as the linen should not smell like smoke in a clean guestroom. We will take your feedback and work harder to provide all guests a better guest experience.
Business response:
We are sorry that your stay did not meet your expectations. I would love to hear some specific feedback as to which areas we may have fallen short.
Found bed bugs and smelled like cigarettes.
Business response:
Angie, thank you for being a guest in our hotel. We apologize for the inconvenience you experienced. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We also want to share with you that we are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. Thank you again for bring... read more
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.