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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never stay again Stove rusted, caulk moldy, shower unusable, phone not working, breakfast a bad joke
Business response:
Wendy, thank you for choosing to stay at our hotel. It was disheartening to read your review regarding the housekeeping and maintenance issues you encountered in your room. We strive to provide comfortable accommodations for all our guests, and we regret your disappointment. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We will also make a note of your feedback as we plan any changes to our breakfast offerings. We are sorry for this unpleasant experience and hope you wil... read more
USA 2019 nyc business Edison The staff is not available,anything when asked they don't give proper response,this property wa snot well located ,it was son business area,family should avoid this place Other ESA seems to be good,but all are old properties and no support from manager an staff on site when available
Horrible place would not recommend to anyone or stay here again
Business response:
First and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
The whole hotel stunk of smoke are clothes had to be washed twice to get the stink out. Shower curtain was broken along with two chairs
Business response:
Anthony, thank you for taking the time to review your stay with us. We are sorry about the experience you encountered at our hotel and have brought this to the attention of our housekeeping for review and action. Your concerns regarding the curtains and the chairs have been shared with the maintenance team to fix it immediately. We value your feedback and hope you will reconsider and give us another chance in the future to make it up to you. Sincerely, Hotel Management
Pior experiência da vida Hotel sujo, com mal cheiro, barulho a madrugada toda, cigarros pelo quarto, lençóis com mal cheiro, geladeira fedida, não poderia nem estar no site da Hoteis.com. Um absurdo. Não dormimos.
Business response:
Caroline, thank you for sharing your experience with us! We are sorry for the difficulties you encountered and regret that it compromised your sleep. On a positive note, we are happy you liked our well-kept property, tasty breakfast, and comfortable suites. We hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
I ordered a queen sized room and was offered a smelly handicapped room. THE WORST!
Business response:
Thank you for the review. We are disappointed to read our team was not able to accommodate you in the room you reserved, which made an impact on your stay. Your feedback has been discussed with our team to find out what went wrong with your reservation and to avoid such problems going ahead. We hope you give us an opportunity to accommodate you on a future date and earn your highest marks. Sincerely, Hotel Management
Not pleased with the room. Cracked window, toilet flushed only every other flush, the toilet paper roll dispenser was broken, there was a huge stain on the carpet and stains on the lamp shades.
Business response:
Thank you for taking the time to review your stay with us. We are sorry about your experience and have brought this to the attention of our housekeeping for review and action. Your concerns regarding the maintenance issue in your bathroom have been shared with the appropriate team to fix it immediately. We do hope you give us another chance in the future to make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.