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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dusty room affected my health The room had hair and dirt when I came in I ended up getting really sick by the morning I come here all the time do better housekeeping
Business response:
Dear Guest, Thank you for the honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered and any oversights in preparing your room. We are dedicated to providing every guest with a fresh, clean suite; therefore, we are disappointed this was not your experience. We will certainly address this with our team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve. Sincerely,Hotel Management
Just uncommitted
Business response:
Dear Shanise, Thank you for sharing your experience on your recent visit to the city. We always strive to keep our guests happy and satisfied with our services. However, we are sorry for your experience and will discuss it with the concerned individual so that future guests do not have a similar problem. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management
I am writing to express my disappointment and frustration with my recent stay at this hotel. Unfortunately, my family and I experienced a significant issue during our stay that significantly impacted our overall experience. We encountered heavy weed smoke and noise from other guests and their pets, which affected our ability to enjoy our stay. This issue falls well below the standards expected of a hotel of your caliber. As a result of the smoke, we were inconvenienced in numerous ways. I experienced throat irritation and na... read more
Business response:
Dear Varun, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Terrible Experience Didn't stay. Had a reservation for 2 nights. Checked in and dropped our luggage off in the room We had to set up for a show at the Expo Center and trturned to hotel in the evening. There was a group of people hanging out in the hallway near our room. One man was yelling and cursing at a group of women that he was with. They might have been hookers. My wife and I was hesitant to open our door. We did not feel safe and left the hotel for another hotrl in the area. The hotel would not refund us for the first... read more
Business response:
Dear Jeffrey, Thank you for being our guest. We hope you will accept our apologies for not providing the exceptional service you should have received, which is tarnishing your stay with us. Your remarks are vital and shared with the team for improvement. Our front desk team is always available to help you handle such issues and make your time with us comfortable. Please give us another opportunity to accommodate you and your wife, and we are confident we can replace this experience with a more positive memory!Sincerely,Hotel... read more
hoeeeible smell horrible beds horrible hotel
Business response:
Dear Guest, Thank you for the review. We apologize for the unpleasant experience you had during your stay. Your feedback about the odor and the beds is concerning. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we did not meet your expectations. To ensure improvements, we will address these concerns with the maintenance and housekeeping teams. Your feedback is valuable to us, and we appreciate your understanding. We hope you will give us another chance so we can provide you with ... read more
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.