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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room wasn’t clean there was trash from another customer there. Also my sheet were dirty with stain on them. This hotel will never get my business very upset money just wasted
Business response:
Dear Melanie, Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We are sure this resulted from miscommunication between our housekeeping and front desk departments since a suite should only be available for occupancy once the cleaning process is complete and a supervisor inspects it. We assure you that what you experienced is unacceptable by our standards and will take adequate measures to correct this. We have discussed your concerns with... read more
What A Dump! It's shocking what terrible shape this Extended Stay. Having said that, I made this reservation knowing that these places are very poorly maintained but since this was a "newer" one in a business park, I hoped it would not be terrible. I was wrong. The hallway carpets are filthy, the veneer on the very cheap furniture was peeling off, the microwave was missing as was any and all silverware or dishes in the kitchen. (I know, I know. In addition to our having to make up our own beds and clean our rooms now we also... read more
Business response:
Dear Barbara, Thank you for staying with us and reviewing your experience. Please accept our apologies for not meeting your expectations in your outlined areas. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, after reading your experience's details, we sincerely apologize that we could not make that happen for you. We will share your concerns with the appropriate teams to ensure our guests receive the best experience they deserve. Thank you aga... read more
Don’t stay here Place was sketchy, people passed out in their cars. Dated and hallways smelled like smoke and weed. Cleaning was ok, staff was friendly
Business response:
Dear Anthony, Thank you for choosing us. Although you had a satisfactory stay, we are sorry that you felt the need to update our hotel. Your observations are noted and will be passed to the team for further plan of action. Knowing you were pleased with your clean room and friendly staff is great. Please consider giving us a second chance to provide the hospitality you should always expect from us.Sincerely,Hotel Management
Bathroom not safe..complain to front desk lights not working over beds
Business response:
Dear Marie, Thank you for taking the time to evaluate our hotel. We are sorry for the issues you experienced in your room and any inconvenience caused. We have taken note of your comments and will ensure this is appropriately addressed. Thank you again for all of your feedback. We look forward to your next visit.Sincerely,Hotel Management
Il y avait de cocrelle dans la chambre
Business response:
Dear Christopher, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay and appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. Let us check this with our team and ensure they are improved. In the meantime, let us know if there is anything we can do to change your experience and earn your trust in us. Please give us another chance and revisit us whenever you are in the area. Sincerely,Hotel Managemen... read more
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,341 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.