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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bathroom not safe..complain to front desk lights not working over beds
Business response:
Dear Marie, Thank you for taking the time to evaluate our hotel. We are sorry for the issues you experienced in your room and any inconvenience caused. We have taken note of your comments and will ensure this is appropriately addressed. Thank you again for all of your feedback. We look forward to your next visit.Sincerely,Hotel Management
Il y avait de cocrelle dans la chambre
Business response:
Dear Christopher, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay and appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. Let us check this with our team and ensure they are improved. In the meantime, let us know if there is anything we can do to change your experience and earn your trust in us. Please give us another chance and revisit us whenever you are in the area. Sincerely,Hotel Managemen... read more
Noisy visitors in the hallways late at night
Business response:
Dear Rebecca, Thank you for taking the time to evaluate our hotel. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet our expectations. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you.Sincerely,Hotel Management
The lobby was stinking
Business response:
Dear Sai, Thank you for taking the time to review our hotel. We realize the importance of first impressions; fresh, clean accommodations must set the tone for a great stay; therefore, we apologize for any oversight. This has been addressed, and we are grateful for your patience. Thank you for staying with us and leaving your valuable feedback.Sincerely,Hotel Management
The place smells like cigarettes everywhere. Front desk wrote the wrong room number when we checked in so I had to go down again to get it fixed. The second day, the room key didn't work when we came back with my small children and so I have to go back down again to the front office and waited for a while just to get my room key updated. Room has small cockroaches too. I don't recommend this place especially if you have small children with you.
Business response:
Dear Clint, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us.Sincerely,Hotel Management
Furniture, appliances, and fixtures out dated
Business response:
Dear Chester, Thank you for your review. We are sorry your stay with us was anything other than perfect, and we appreciate your feedback about the condition of the hotel. We are having similar discussions and have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. We hope you continue to select us as your hotel of choice so you can see our improvements based on feedback from our guests. We look forward to seeing you soon.Sincerely,Hotel Management
If you want to get a good night’s sleep.. I’d recommend staying elsewhere. Between various odors and obnoxious arguing and yelling in the middle of the night, it was just a headache.
Business response:
Dear Anna, We appreciate you taking the time to share your feedback. We are sorry for the noise issues you experienced during the night. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your sleep was disrupted. We hope you will allow us to give you a better experience on your next trip this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.