Extended Stay America - Fishkill - Westage Center

Anonymous 

on Expedia

6 years ago

Scheduled for 3:00pm check in and wasn’t allowed in my room till 3:45pm. Making me late for the wedding I was officiating. Seemed like they have 3 people working the entire hotel. The front desk receptionist had to leave to help clean rooms while 10 people including myself waited to check in. 

Velda 

on Expedia

6 years ago

You can do so much better You can do so much better. Cigarette smell in hallway and room. Asked for change to a non-smoke filled room, was told no rooms available. Instead, was offered a bottle of Febreze - it was appreciated (better than nothing). Dirt ring in bathtub. What appeared to be a used tissue under the bed. Difficulty with card room key. The room appeared to be furnished with used furniture, bathtub, sink. Evening staff was lovely - I didn’t have much interaction with morning staff. Fridge was clean. Stove top ran... read more

Anonymous 

on Expedia

6 years ago

I'm not gonna lie....I knew this was a "different" type of hotel in that some stay long term. However I was not prepared for what we encountered. The initial room we were assigned was disgusting. When we exited the elevator on the third floor it smelled like seafood. The room smelled like a combination of cat spray and cigarette smoke. In addition the room was NOT cleaned before our arrival. There were potato chip crumbs all over the floor, no towels or toiletries, spots all over the bathroom mirror and unfortunately the lam... read more

Pamela 

on Expedia

6 years ago

Disappointed stay I was overcharged for my rooms. The people at the front desk were not helpful. 

Pamela 

on Expedia

6 years ago

Terrible stay I was overcharged for my room and the customer service was horrible. 

Pamela 

on Expedia

6 years ago

Terrible stay Terrible customer service. Dirty and smelly. 

Pamela 

on Expedia

6 years ago

Terrible service Terrible service