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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing
Business response:
Thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Did not like the people working there. They acted as if any request was too much work. Could not even get them to provide creamer and sugar for the coffee machine in the room. Was never clearly indicated on your website that no cleaning of the room would be done. If you wanted fresh towels, you had to exchange them at the main desk. Sucked. Wont return.
Business response:
Thank you for the candid review. We apologize for the service issues you encountered. We will share your comments with our team and take steps to ensure we are more consistent in our service delivery. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
No
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Nothing unique to the place just a basic hotel
Business response:
Thank you for sharing your rating. We genuinely care for the comfort and satisfaction of all of our guests, and we apologize for not meeting your expectations for an enjoyable stay. We hope you will consider allowing us another opportunity to serve you in the future. Sincerely, Hotel Management
No hot water
Business response:
Brisa, thank you for sharing your concerns. We apologize your stay was impacted due to the unavailability of hot water. We will review your comments with our team to enhance our guest experience. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
TERRIBLE, NO POWER, NO WATER hotel had a power outage plus no water during our checkout. They only gave us one hour extension to do everything.
Business response:
Irena, thank you for taking the time to provide us with your feedback. We are sorry for the unexpected power and water outage during your stay and would like to offer our sincere apologies for the inconvenience this caused. Our maintenance team worked diligently to get the power restored as soon as possible. We hope this incident does not keep you from choosing us again on your next visit to our area. Sincerely, Hotel Management
Business response:
Madonna, we are very sorry that we did not deliver the exceptional experience you deserved. We apologize for not being at our best during your stay, and we hope you will give us an opportunity to restore your faith in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 3.2 star rating with 1,581 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.