Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.

Anonymous 

on Expedia

7 years ago

Cockroach in room. Had to request kitchenware. No free breakfast as depicted online. Tv and room not as depicted online. Also, with limited channels. 

Mark 

on Expedia

7 years ago

Don’t even consider this “hotel”. I was greeted by one of the rudest hotel workers that I have ever seen. The moment I saw her and heard her interaction with guests, I knew I made the wrong decision in choosing a hotel. After I made the wrong decision to stay I went to the room and knew I couldn’t stay here. The room was dirty and smelly and loud. After 60 seconds I went down to the front office and told them I couldn’t stay there. The unprofessional desk clerk checked me out and I left. this place needs to get checked out b... read more

oz 

on Expedia

7 years ago

Advertised emenities were not available The ever ties the minute T‘s coffeemaker toaster things like that were not available also the bathroom was not cleaned like it should be. The bedspread had a stain and these are things that should not be expected 

Anonymous 

on Expedia

7 years ago

Hope you like the hood Ghetto, questionable, scary, sleezy and janky 

Bonnie 

on Expedia

7 years ago

Tacky hotel Terrible experience. We were desperate to find a room after having our flight cancelled with few available rooms in the city.As we walked up to our room an unpleasant order eminated from the elevator and outside terraces. There was hair in the sink and on the pillowcases. We slept on top of the covers fully clothed. Upon checkout the manager refused to give us a recept because he had not received Orbitz payment. 

matt 

on Expedia

7 years ago

Staff rude and unilateral decisions Kicked my wife and I out due to false complaints. Discussing woman at front desk. Rude. Would not verify complaints. Worked long day. In by 11 pm to find out no where to sleep. She was not a manager. 

T 

on Expedia

8 years ago

Don't Do It lost power yet still was charged $20 over initial agreement. not a pleasant or acceptable accommodation whatsoever although one staff lady was fantastic, overall this is a nightmare stay that will cost u more than u thought 

RJ 

on Expedia

8 years ago

This is not a 3 star hotel Outside grounds dirty. A dirty wash rag was on ground by my doir for 3 days before hiuse keeping picked up. Air conditioner broke twice. Was moved to another room which in turn refrigerator was not working. Bahroom sink was stopped up. Reported this and staff did not inform me they have no maitantance personal on staff. All my food was ruined.Room next to me occupant was walking up down hallway all night. He woukd stomp loudky in room. First night i thought noise was from an unbalanced washer. Seco... read more

angry customer 

on Expedia

8 years ago

Not living up to their advertisements First of all .Travelocity charged me for a ringside bed and when I called the hotel they told me that they only have a queensize bed. The extra cash was never refunded to me. Another issue I had with them was that they allow you to check in at 3pm and then charge you an early check in fee if you want the room before 3pm witch means that the room is already ready before 3pm. That's foul business. The whole day is already gone by 3pm. I will never go there no more.