Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.

angry customer 

on Expedia

8 years ago

Not living up to their advertisements First of all .Travelocity charged me for a ringside bed and when I called the hotel they told me that they only have a queensize bed. The extra cash was never refunded to me. Another issue I had with them was that they allow you to check in at 3pm and then charge you an early check in fee if you want the room before 3pm witch means that the room is already ready before 3pm. That's foul business. The whole day is already gone by 3pm. I will never go there no more. 

J F 

on Expedia

8 years ago

Bedbugs and Roaches! Front desk personnel very professional and accommodating upon check in. I've stayed with this hotel chain in the past without issues, however we were forced to cancel our second night's booking after seeing multiple German cockroaches appear in our room once the lights were dimmed. Upon check out I realized I had a bite of some kind on my arm and thought little about it until a few hours later I noticed there were actually multiple bites that continued to itch and burn. After closer examination I realize... read more

Anonymous 

on Expedia

8 years ago

Roaches everywhere in my room, when I got there my room wasn't available 

sefton 

on Expedia

8 years ago

Eaten by Bed bugs My girlfriend and I got eaten by bed bugs, I had to go walmart ,to buy bug spray,we had to spray the whole place and I still got bitten up, 

Anonymous 

on Expedia

8 years ago

Don't stay here Was horrible the staff wasn't helpful the elevator was down paid for a king bed and got a queen instead 

Michael 

on Expedia

8 years ago

A horrible choice we made to stay here The air conditioning in the work day was hot and stuffy missing tiles in the bathroom missing pillows the TV kept turning itself off because the power plug was wrecked in the back of the TV microwave is dirty there was dirt on the floor The hotel staff that check this and could not care less that we were there took 45 minutes to check in why are employees using their cell phone when waiting on a customer's 

mike 

on Expedia

8 years ago

less than fair 

Reem 

on Expedia

8 years ago

Bad experience Font staff at check in was very slow , room was not ready 2 hours after the advertised check in time , sink was leaking in the room and no help until next day afternoon after talking in person to the manger