Extended Stay America - Fremont - Warm Springs

Angelica 

on Expedia

7 years ago

Not worth the savings. Smelly room. I was not happy with my stay. My room smelled like mold. The bed smelled too. It was a cold night. When I turned the heater on, a burnt smell was blowing out of the heater so I had to turn it off. I slept in my jacket. Horrible night. 

Anonymous 

on Expedia

7 years ago

No staff. No staff around - had to wait for 27 mins before someone came to reception . 

Jonathan 

on Expedia

7 years ago

Below average The room was in rough shape and customer service was dismal, along with no coffee provided or stocked in the morning. 

KELLY 

on Expedia

7 years ago

I’d rather sleep in my car! Room still had previous occupant’s belongings. When I let the front desk know about the condition of the room they didn’t believe me. Basically called me a liar. NEVER STAY AGAIN! I’d rather sleep in my car! 

Dwight 

on Expedia

7 years ago

NEVER again..... When you pay for a hotel room for over a week, I'd at least think they'd grab my garbage or switch out towels. (Finally, got clean towels on 3rd day after complaining, and told where garbage can was located outside to dump our own).. They couldn't even put kitchen items into room, we had to ask and then make two trips to get them (which weren't clean, and bagged in a trash bag for us to pick up).. 

Pushpinder 

on Expedia

7 years ago

Bad experience. TV wasn’t working, 3 out 5 lights in the room weren’t working. Talked to front desk & they said nothing can be done until next day 

Anonymous 

on Expedia

7 years ago

Not a a place to stay. It's not easy to get on internet. The room smell awful,the lights are out of order . I request to fix them, but next day they are still not working. The breakfast didn't serve muffins only oatmeal. 

James 

on Expedia

7 years ago

Worst hotel experience ever When I arrived, with proof of my reservation, I was told they didn't have any rooms, so I had to scramble last-minute to find another hotel. I didn't get to sleep until after 5 AM, and I had to pay more for the other room than I had paid for the original reservation at Extended Stay. 

krish 

on Expedia

7 years ago

Not staying here again You cant find anything crappier than this. Room is aweful. This building is next to freeway. The windows are not blocking the sound. We couldn't sleep. I am not staying here again.