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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel seems to be used for section 8 housing. Not everyone’s cup of tea for an overnight stay. Policy of $100 deposit for a one night stay. Property is rundown, dark and dirty. There are better choices in Gainesville.
Business response:
Dear Charles, We apologize for any disappointment you experienced during your stay at our hotel. While we aim to accommodate all guests, we understand that our accommodations may not suit everyone's preferences. Regarding the deposit policy, it's in place to cover incidentals and will be refunded by check after checkout. We regret any inconvenience caused by the property's condition and will address your concerns with our team to improve the guest experience. Thank you for your feedback, and we hope to have the opportunity t... read more
Electrical outlets did not work, remote control device did not work there were drugs being done and the next door unit they're just bad people hanging around, met a policeman who said she had to remove two people recently. Just a bad overall experience bed was uncomfortable bathroom tub was clogged up when I drained just everything about it was horrible
Business response:
Dear Randall, Thank you for your review of our hotel. It is disheartening to see your comment, as this is far from what we want our guests to experience. Your comment regarding illegal activities is concerning, as we don't encourage such affairs in and around our hotel premises. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and prevent future occurrences. If we may be of any further assistance, plea... read more
Nasty room First off I found tons of black hair on bathroom sink. Shower head leak. Carpet was nasty
Business response:
Dear Kevin, Thank you for choosing us. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
Haare im Bett , muffiger Geruch im Zimmer
Business response:
Dear Thilo, Thank you for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
NEVER STAY HERE Needless to say I don’t know how this place is open! There were roaches in the tub, floor, sink, and everywhere they could freely roam. Dirty qtips on the floor, there was hair on the counter and fridge, all appliances were rusted just some spots spray painted over. We laid down for 3 hours before we just felt so itchy and had to leave.
Business response:
Dear Erica, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and regret the frustrations you experienced. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely, Hotel Management
The hotel was unexpectedly dank and slimy feeling to me. I couldn’t stand to stay for more than one night.
Business response:
Dear Patrick, Thank you for choosing to stay with us and for sharing your review. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Man... read more
Do yourself a favor and don’t book this hotel. Its dated decor and third rate upkeep made this stay most unpleasant.
Business response:
Dear Guest, Thank you for taking the time to review your stay at our hotel. We sincerely regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can ... read more
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.