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Extended Stay America - Hartford - Meriden
- Hotels
- Meriden, CT
About this business
Location details
366 Bee St., Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel smells like a homeless shelter. The room smells like dirty feet, the carpet was filthy, the fridge is like 20 years old and smells. No blow dryer in the bathroom. The worst hotel I ever stayed at.
Business response:
Javier, our team appreciates your time and detailed feedback. We work hard to provide a clean and comfortable environment, and we are sorry that your experience was compromised. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. That said, we are glad you liked our oceanfront location. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area. Sincerely, Hotel Management
In dire need of a renovation. I'll start with saying the staff is very friendly and accommodating here. That being said, this place is in dire need of a remodel. It is old, the carpets are disgusting, all the furniture and appliances are beat up and look like they have been there since the early 19th century. The place smells of mold and mildew everywhere. The bed frames are falling apart. The windows were filthy, the grounds were not landscaped and there was trash everywhere. The table in our room was falling apart and coul... read more
Business response:
Adam, we are sorry for the situation of the room you described, and we can understand you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. On a positive note, we are glad you loved our associates. It would be our pleasure to welcome you back soon, so we can provide you with a better stay. Sincerely, Hotel Management
Don’t stay here Out dates rooms, would not stay there again.
Business response:
Please accept my apologies for our hotel not meeting your expectations during your stay with us. I appreciate your feedback and will share with the appropriate individuals in our organization. I appreciate your feedback and hope that your future travels bring you to our hotel again. Sincerely, Hotel Management
Near by shopping / restuarants and in residential area
Business response:
Marlyn, we value guest feedback; therefore, we thank you for taking the time to share your rating. We hope our great location and rooms served you well, but we are disappointed that your experience was not perfect. Thank you for being our guest, and we hope to see you again so we can provide you with the exceptional stay you deserve. Sincerely, Hotel Management
The room and near by hallways smelled very bad, there was trash under the beds and the TV kept cutting out. Residents left piles of trash in the 2A hallway. The dumpster outside was full of rats. You can hear highways traffic all night.
Business response:
Anthony, thank you for your review. We sincerely apologize for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also regret your sleep was disturbed due to noise from the highway. While this noise was outside the hotel and uncontrollable by our team, we do understand your frustration. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area. Sincerely, Hotel Mana... read more
Rooms were
Business response:
Jeffery, thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Sincerely, Hotel Management
the beds were dirty with hairs and food on the table, there was no receptionist just a room service girl, we had to return the keys at the from desk and ask them about the money back, but the manager was coming at 7am the next day, besides, there was another family from desk talking about little bugs they found in bed.
Business response:
Tania, thank you for your review. We apologize for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We will also bring your concerns to the attention of our staff as we continuously strive to improve. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hartford - Meriden
How is Extended Stay America - Hartford - Meriden rated?
Extended Stay America - Hartford - Meriden has a 3.4 star rating with 1,434 reviews.
When is Extended Stay America - Hartford - Meriden open?
Extended Stay America - Hartford - Meriden is open now. It will close tomorrow at 12:00 a.m.