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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer services was very good. The rooms were a good sizes. Just wish the pool was open. The weather was hot and perfect for the pool
Small drive thru for check in. Clerk was very lovely and accommodating.
Business response:
Dear Marie, It’s wonderful to hear that our check-in process was smooth and that our clerk made such a positive impression on you. At Extended Stay America, we take pride in providing exceptional service and creating a welcoming atmosphere for our guests. Your kind words inspire our team to continue delivering great experiences. We look forward to welcoming you back for another stay soon!Sincerely,Hotel Management
Close to MD Anderson
Key cards barely worked, breakfast consisted of instant oatmeal in a cup but no spoons, or a granola bar and coffee, nothing in a way of cookware to use on the very outdated 2 burners, toilet had to adjust plunger every time it was used. Staff was friendly just needs some updates like new curtains an a/c that doesn’t shut off
Business response:
DearUrsula, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including the lack of clean towels and room cleanliness. This is certainly not the standard we aim to uphold, and we regret that your experience fell short of expectations. Please know that your concerns will be addressed with our team to prevent this from happening. We hope you will consider giving us another opportunity to provide you with a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,761 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.