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1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
They can do a better breakfast then just fruit bar and coffee
The Restaurant was not open
Business response:
Dear Ruby, We apologize for any inconvenience caused by the restaurant closure. Your comfort is important to us at Extended Stay America, and we regret any disruption to your dining plans. Please know we continuously strive to enhance our guest experience, and we appreciate your understanding. We hope to welcome you back for a more seamless stay in the future.Sincerely,Hotel Management
Decent Booked this location for the location which was perfect. Definitely needs some slight updates. Overall worked for our stat
Business response:
Dear Guest, We appreciate your feedback regarding your recent stay. It is wonderful to hear that our location met your needs perfectly. We understand the importance of keeping our accommodations up to date and will consider your suggestions for updates. We are glad that your stay worked well for you overall, and we hope to have the opportunity to welcome you back in the future for an even better experience. Thank you for choosing to stay with us.Sincerely,Hotel Management
Wall/electric outlets not working. Pool not open.
Business response:
Dear Ira, We appreciate your feedback and apologize for any inconvenience you experienced while at Extended Stay America. Your comments regarding the wall outlets and pool availability are concerning, and we assure you that we are addressing these issues promptly to enhance our guests' experience. Thank you for bringing these matters to our attention, and we hope to welcome you back for a more enjoyable stay soon!Sincerely,Hotel Management
It was fair for the price the room was spacious and clean my complaint is the tub had a hole in it roomservice/cleaner never came to the room but would see them on the floor I was on everyday other than that it was decent
Very close to MD Anderson. Good price. They were suppose to provide coffee and continental breakfast 6-9:30 am and by 6:45 am there was no sign of the breakfast or a desk clerk
Business response:
Dear Lorraine, Thank you for the positive feedback about your stay at Extended Stay America, which is close to MD Anderson. We are glad you found value in us. However, we sincerely apologize for the delay in breakfast service and the absence of a desk clerk during your visit. Your feedback is crucial, and we'll work diligently to ensure such issues are promptly addressed. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a seamless experience in the future.Sincerely,Hotel M... read more
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,620 reviews.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.