This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast Stayed there because my usual hotel was much higher in price because of the rodeo. The front desk clerk stated the were out of muffins and would get a shipment the next. But the next morning. A different clerk stated they don't them anymore. The website stated they did. That is my only complaint.
Business response:
Dear Michael,We appreciate you staying with us and sharing your experience. It’s unfortunate that there was some inconsistency regarding breakfast options, and we apologize for the inconvenience. We understand how disappointing this could be and will address this with our team to ensure accurate information is provided to our guests. Your feedback is valuable, and we’re glad the rest of your stay went well. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you aga... read more
The staff is very friendly
Business response:
Dear Rebecca,Thank you for the generous review of Extended Stay America. We're pleased that you had a positive experience with the team. Creating a welcoming and friendly environment for our guests is something we strive for every day. We appreciate you choosing to stay with us and hope to provide an even better visit in the future.Sincerely,Hotel Management
The room had a lot of space. Other than a car alarm that went on and off all night for one of our nights sleep, the hotel was quiet. It was pretty clean, too. But the lighting in the room was terrible. It was dim and just an odd color. I don’t know what bulbs they use but I had to open the curtains and sit by the window to put makeup on. It was impossible to see in the mirror by the sink. The ice machine didn’t work in the hotel so we had to fill up our ice trays in the refrigerator and wait for them to thaw so my husband co... read more
Business response:
Dear Paula,We’re glad you appreciated the spaciousness and overall cleanliness of your room. However, we’re sorry for the challenges you encountered during your stay. The concerns you mentioned do not reflect our standards, and we apologize for any inconvenience this caused. We’re addressing these matters with our team to improve our amenities and ensure a more comfortable stay for future guests. Your feedback drives us to enhance our services continuously, and we look forward to another opportunity to show you our commitmen... read more
Well done. Much improved hotel! The 3rd floor room was clean, newer bathroom, comfy bed, new thermostat etc. the staff was wonderful, friendly and checked in after I got to the room just in case.
Great stay Would do it again Patient at MDA
Business response:
Dear Frank,Thank you for the terrific review of Extended Stay America. We're so glad you had a great stay and that our hotel met your needs during your visit. Providing a comfortable and welcoming environment is always our priority, and it means a lot to know you would choose to stay with us again. Your review means the world to us. Thank you again, and we look forward to welcoming you back.Sincerely,Hotel Management
Good budget stay Place was a good value. Will stay there again
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,716 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.