This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We liked the convenience to the hospital. The property, although very clean, needs some attention to the individual rooms. 1)The stove in our room could not be turned off and my husband who is an electrician, had to turn the breaker to the stove off making it rather difficult. 2) the drain in the bathroom area was missing and had to be stuffed with a wash cloth so as not to lose anything down the drain and maybe stopping it up, not to mention the guest losing their item. 3) the back door entry could not be used without getti... read more
It’s just adequate, water pressure in shower was very low, a/c had to be put on 60 to barely make it 70
Business response:
Dear Pamela, Thank you for sharing your thoughts. We understand how important a comfortable environment is, and we appreciate your patience. Your feedback regarding the water pressure and air conditioning is valuable, and we will review these aspects with our team to ensure they are addressed. We hope to provide an even better experience during your next visit.Sincerely,Hotel Management
.
Business response:
Dear Aldo, We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management
Rooms were too cold and no extra blankets were available. There was no ice bucket or drinking glasses available
Business response:
Dear Lavonne,Thank you for sharing your feedback with us. We are sorry for the discomfort you experienced in the room. We would like to inform you that linen exchange is available at the front desk at any time, and it is complimentary. To ensure cleanliness for every guest, we keep our kitchenware at our front desk, and our team is happy to deliver them to the guest's suite when needed. We will share your feedback with our front desk staff to ensure we communicate our services and amenities clearly during guest arrivals. Tha... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.