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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Medical stay It’s a nice room with a kitchenette. It would have been nice if there was two chairs to sit at the table. We couldn’t figure out how to use the shower because there wasn’t an attachment to turn it on. It’s nice that it’s not far from the hospitals. A shuttle service would be great.
Business response:
Dear Guest,We are glad you found the room and kitchenette accommodating. We understand how having an extra chair for the table would have made your stay more comfortable, and we regret any difficulty with the shower controls. Being close to the hospitals is certainly convenient, and we appreciate your suggestion for a shuttle service. Feedback like yours helps us consider ways to enhance the guest experience. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expect... read more
Nice people
Breakfast Stayed there because my usual hotel was much higher in price because of the rodeo. The front desk clerk stated the were out of muffins and would get a shipment the next. But the next morning. A different clerk stated they don't them anymore. The website stated they did. That is my only complaint.
Business response:
Dear Michael,We appreciate you staying with us and sharing your experience. It’s unfortunate that there was some inconsistency regarding breakfast options, and we apologize for the inconvenience. We understand how disappointing this could be and will address this with our team to ensure accurate information is provided to our guests. Your feedback is valuable, and we’re glad the rest of your stay went well. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you aga... read more
The staff is very friendly
Business response:
Dear Rebecca,Thank you for the generous review of Extended Stay America. We're pleased that you had a positive experience with the team. Creating a welcoming and friendly environment for our guests is something we strive for every day. We appreciate you choosing to stay with us and hope to provide an even better visit in the future.Sincerely,Hotel Management
The room had a lot of space. Other than a car alarm that went on and off all night for one of our nights sleep, the hotel was quiet. It was pretty clean, too. But the lighting in the room was terrible. It was dim and just an odd color. I don’t know what bulbs they use but I had to open the curtains and sit by the window to put makeup on. It was impossible to see in the mirror by the sink. The ice machine didn’t work in the hotel so we had to fill up our ice trays in the refrigerator and wait for them to thaw so my husband co... read more
Business response:
Dear Paula,We’re glad you appreciated the spaciousness and overall cleanliness of your room. However, we’re sorry for the challenges you encountered during your stay. The concerns you mentioned do not reflect our standards, and we apologize for any inconvenience this caused. We’re addressing these matters with our team to improve our amenities and ensure a more comfortable stay for future guests. Your feedback drives us to enhance our services continuously, and we look forward to another opportunity to show you our commitmen... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,763 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.