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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice place to be with your family It’s a very comfortable ,relaxing , environment I always enjoy my stay here. Very courteous staff I was very comfortable.
Business response:
Chandra, we are thrilled you chose Extended Stay America again to be your home away from home. We are pleased to hear we met your needs and expectations during your visit. Your comments will be shared with the staff and they will be happy to know their efforts made a difference. Thank you for your feedback, and we look forward to welcoming you back soon for another stay. Sincerely, Hotel Management
I have stayed here before and never had issues with noise or anything. However on this stay there was a lot of noise especially at night. People were outside of the building talking loud, walking the hallway talking loud. I had problems sleeping due to a person with their TV loud at odd hours and what sounded like kids stomping above me. There was also a strong smoke smell like cigarettes or something in the hallways. I didn't have any of these issues on my other stay. I don't know if it was because I was on the 1st floor th... read more
Business response:
Dear Katherine, thank you for staying with us again. Your total satisfaction is always our top priority; therefore, we are disappointed you were disturbed with the noise of neighboring guests. We wish we had an opportunity to get this resolved as we would have changed your room. Once again, we are sorry, and we look forward to welcoming you again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Check in was seamless. Room was very spacious and comfortable. Service was impeccable.
Business response:
Thank you for staying with us and for sharing your experience with other travelers. We are so happy you had a great night's rest and that our service was to your satisfaction. It was a pleasure to have you as our guest, and we look forward to seeing you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Beautiful spacious room, bathroom, full kitchen, lvg room, ac/heat perfect, clean....accomadted walker, I’ll be back.....to return to Anderson medical center.... Ann
Business response:
Ann, thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your visit to our hotel. We are also glad you loved your comfortable suite along with the fully equipped kitchenette. Thank you also for your feedback, and we look forward to your next visit. Sincerely, Hotel Management
Nice and friendly Amazing love the area
Business response:
Leroycia, thank you for the fantastic review of the Extended Stay America. We are thrilled to learn you had an amazing stay and that we were able to meet all your expectations. Your comments made our day and we look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Gary, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Loved the spacious room. Staff seemed "off" and the area is what it is!
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your spacious room! However, we regret you did not experience our staff at their best. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 3.4 star rating with 2,560 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.