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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff was so friendly and went out of their way to help me due to my disability.
Business response:
Dawn, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our front desk staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Beds were awesome!!!!
Business response:
Debra, thank you for reviewing your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us, and you especially liked your comfortable bed. It was a pleasure serving you, and we hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
Todo muy bien
Business response:
Edith, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Fantastic stay. Very convenient. Quiet and comfortable
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
The location is near MDA, parking is easy, it appears safe, the clientele seem to be there for the same reason. Check in and out are easy. Staff is nice and available. The only thing I would recommend is if you could add some fresh fruit to to morning breakfast bars.
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also our ideal location close to MDA, which made for the highlight of your stay. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Never again Will never stay here again. Room was spacious but had tiny roaches in kitchen and bathroom. Staff did assist with spraying room while I was gone but this took like 3 days for them to do.
Business response:
Erica, thank you for being our guest. We're glad to know you overall you had a pleasant time while you were here, but we're sorry for the inconvenience you had due to the roaches in your accommodation and for not being able to resolve the problem to your satisfaction. We have asked our pest control provider to service your room immediately. Also, know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Please consider giv... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,551 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.