Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

Anonymous 

on Expedia

6 years ago

The staff (Princess) was very nice and helpful! The room was nice and spacious-large enough for my son and his friends. The room (kitchen), is a little outdated, there weren't enough towels (we were given more) and there was an odd (old) odor-maybe the hotel needs a face lift. Other than those minor things, for the price and location it was a good stay, I would recommend to others and visit again! Thank You 

Anonymous 

on Expedia

6 years ago

Customer Service Matters Had an issue with the late night front desk customer service person not wanting to follow through on third party check-in, but luckily the previous front desk person was still available and helped to rectify the issue with a great attitude. Other than that, it was a good experience. 

Travis 

on Expedia

6 years ago

Great place to stay if you love Mothballs. This is an overnite stay and leave type of place. I cannot recommend this hotel because it just wreaks of mothballs. I always wash my clothes when I get home, but everything just smells. It was too late for me to leave and go anywhere else, otherwise I would have. The bed was comfortable however. 

Anonymous 

on Expedia

6 years ago

I picked this hotel for the kitchen and it was good but the hotel itself looked run down. I would probably stay there again due to the price and the kitchen asspect 

SHERMAN 

on Expedia

6 years ago

Extended stay in Houston. Although I prepaid for the room I was charged for the room when I checked out. Please credit my account. 

Erica 

on Expedia

6 years ago

Never again Will never stay here again. Room was spacious but had tiny roaches in kitchen and bathroom. Staff did assist with spraying room while I was gone but this took like 3 days for them to do.