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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Free Parking/but they sell parking for $25 The Hotel was fine. But the Property was selling parking spots for $25 to the Cowboys/Texans Game. We were told my the management that our free parking at the hotel will not be saved if we went anywhere so the whole afternoon was wasted because of this.
Business response:
Michael, thank you for staying at Extended Stay America. We are pleased to know you had an overall pleasant time with us, but we are sorry for the issue you encountered. We are looking into this matter so that we can improve our future guest's experience. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Courtney, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Jessica, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Nice hotel Enjoyed the stay but found the free breakfast very disappointing!
Business response:
Mary, thank you for being our guest at Extended Stay America. We are happy to know you enjoyed our well-kept property and had a pleasant stay with us. Also, we have taken a note of your feedback with regards to our grab-and-go breakfast and will share it with our Brand Leaders to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Paul, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Maureen, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Super close walk to NRG Stadium loved the nice staff
Business response:
Vanessa, thank you for choosing to stay at Extended Stay America. We are delighted to hear you loved our courteous associates and that our location close was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Really close to stadium. Has kitchen for cooking food
Business response:
We appreciate your wonderful review of Extended Stay America. It’s good to know you were impressed with our fully-equipped kitchen and also appreciate our location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,472 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.