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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel Due to the fact I’m a manger at a hotel the condition of the property and room isn’t bad but could use improvement. All the fire alarms in my room was taking down the cove bases where loose. Housekeeping and head house keeper needs the most improvement there was large amount of hair in the tub also popcorn under the couches from previous guests. The front desk team and manager was amazing. My family stayed with me it was a safe location and I’ll stay here again.
Business response:
Dear Michelle, thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Sincerely, Hotel Management
Front desk staff was so friendly and went out of their way to help me due to my disability.
Business response:
Dawn, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our front desk staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Beds were awesome!!!!
Business response:
Debra, thank you for reviewing your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us, and you especially liked your comfortable bed. It was a pleasure serving you, and we hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
Todo muy bien
Business response:
Edith, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Fantastic stay. Very convenient. Quiet and comfortable
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
The location is near MDA, parking is easy, it appears safe, the clientele seem to be there for the same reason. Check in and out are easy. Staff is nice and available. The only thing I would recommend is if you could add some fresh fruit to to morning breakfast bars.
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also our ideal location close to MDA, which made for the highlight of your stay. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,569 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.