Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

Business response:

Thanks so much for the terrific rating regarding your visit to Extended Stay America. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Sharon, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and had a nice time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Kristy, thank you for your review of Extended Stay America. It is good to read you liked our courteous service and had a comfortable experience with us. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Steven, thank you for your feedback. We are pleased you stayed with us, but we are sorry for not living up to your satisfaction. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management 

Business response:

Matt, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We are pleased to know your overall stay with us was satisfactory and that you liked our convenient location. That being said, we are sorry we missed meeting some of your expectations and have taken a note of your concern for future evaluation. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Kathleen, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thanks for the four-star rating. We are glad you had a comfortable visit at Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are glad to know you found our location perfect for your needs and were impressed with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management