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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a great place. Not very big but nice. Nice amenities. But no ice machine. Very nice staff and accommodating.
Business response:
William, thank you for being our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Great staff The staff was very friendly cleanliness of the room was awful.
Business response:
Lakeitha, thank you for the review of Extended Stay America. Although we are happy you liked our friendly associates, we are sorry for the cleanliness issues you encountered. We hope the positive aspects of your stay will give us the opportunity to host you again and provide you with the much better experience. Sincerely, Hotel Management
Excellent but basic Great location and great value. Staff was very helpful, kitchen well-equipped and room comfortable but definitely no frills. Amenities were basic, as were morning coffee and “snacks”. No ice machine but if you’re there long enough there are ice trays in the full-size fridge.
Business response:
Cheryl, thanks for evaluating your stay. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. As we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Good hotel but not a single plastic cup in room to get a drink of water.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Good stay Overnight stay for Supercross. Slept great. Nice place.
Business response:
thanks for being our guest at Extended Stay America while here to attend a sporting event. We are delighted to read you experienced a good night's sleep in your cozy bed and had a great stay with us. Thanks once more for the review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Kwmane, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Fantastic! My stay was fantastic! The front desk was very friendly, and I have to draw attention to Ahmed, who allowed me to stay in my room an hour after checkout because of a sudden call for phone interview for a prospective job. He simply arranged for the maid to service my room after my phone interview was completed. Even if Ahmed didn't accommodate me, I had already decided I was going to stay at this hotel the next time I came to Houston. I will definitely be back and have already recommended this hotel to two of my fr... read more
Business response:
Michelle, we're delighted that you stayed at Extended Stay America and we appreciate you taking the time to post a review. Our associates are committed to delivering an exceptional experience for each guest, and they love being recognized for a job well done. We look forward to sharing your kind remarks with Ahmed. He will be so excited! Thanks again for staying with us and we look forward to seeing you again! Sincerely, Hotel Management
Great place to stay We were upgraded to a much larger room by the very friendly manger, walk-in distance to the stadium.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We will share your wonderful compliments with the entire team, especially with Jay. We look forward to welcoming you again the next time you visit. Sincerely, Hotel Management
Hotel has an awesome location. A short walk to NRG stadium and awesome food in walking distance. Front desk clerk was super friendly. The only complaint was the pillows are super flat like nonexistent and there was no coffee pot in the room. Other than that we would stay there again with no hesitation.
Business response:
Karen, thanks for the review of Extended Stay America. We are delighted to learn you were impressed with our courteous service and that our convenient location was perfect for your needs. On behalf of the entire team, we thank you for recognizing our efforts. It was a pleasure having you, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,569 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.