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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Place to Stay the staff was amazing, my son thinks the place Rocks!! If we needed anything they were there to help or fix anteing . highly recommend this place. We were there for daughters doctors and we were able to go back to hotel and relax
Business response:
Wow - Jennifer, thanks for the awesome feedback. We are delighted to know all went great during your stay and that our facilities and service were to your satisfaction. It was a pleasure having you here at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, and we look forward to welcoming you and your family again soon. Sincerely, General Manager
i love staying there ihave been staying there since 2008
Business response:
Jackie, we appreciate your consistent support of Extended Stay America - Houston - Med. Ctr. - NRG Park – Kirby. It's always a pleasure to see a familiar face, and we love having you as a regular guest! I want to personally thank you for taking the time to share your perspective with future guests. Your continued business is the best recommendation there is. Thanks again - we look forward to your next stay! Sincerely, General Manager
Wished it offered shuttle to NRG stadium.
Business response:
Thanks for the four-star rating regarding your stay at Extended Stay America Houston - Med. Ctr. - NRG Park – Kirby. We are happy to see your visit was pleasant and also appreciate your suggestion. We look forward to welcoming you back soon! Sincerely, General Manager
Cozy hotel The hotel was great. Was here for 6 nights and completely comfortable. The first room we checked into had sticky floors but we were immediately moved to a new room. Everything was provided and it was comfy !
Business response:
Josh, I am delighted you had an excellent stay at Extended Stay America - Houston - Med. Ctr. - NRG Park – Kirby. Thank you for the review, and we are happy to note that your overall time with us was comfortable. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Excellent Staff who assisted me was very professional and welcoming.
Business response:
Thank you for taking the time to share your experience. I am pleased to see our staff was able to assist you so well during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Amazing people. The hotel and all of its staff was amazing. They were super helpful and understanding even though we were there during a very busy weekend. The only complaint we had was that the TV was super small. Overall, we would absolutely stay here again.
Business response:
Your feedback is important. Thank you for sharing your comments. We are more than pleased to read your positive comments regarding the excellent customer service you received from our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
nickel and dimed Had to pay an extra $25 to leave car in parking lot until 2 pm the day we checked out.
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know the shortfalls (Parking Charge). During big events all the surrounding hotels controls and charge parking fees to the guests those who are not registered in the hotel. However, we are very sorry for your disappointment and will make it up on your next visit to Houston. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve you in ... read more
Stay at the hotel is perfectly fine staff was very great. What expedia did not specify the last time you could check in so we were in a rush just a book the hotel before we were stranded Expedia customer service was horrible.
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know the shortfalls you had. We sincerely apologize for the inconveniences, but are happy to read that, you liked our services. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve you in the future.
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,472 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.