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Extended Stay America - Houston - NASA - Johnson Space Center

3.6
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Location details

1410 NASA Rd. 1, Houston, TX, 77058, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.63,659 reviews
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Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management 

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Esteban 
5 years ago

The place was nice the staff with OK but we had reserved 2 rooms and they didn't have them ready for me so we ended up paying more in another hotel we had to leave because they did not have my reservations ready a had already paid So it kind of ruined my stay in my friends 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management 

GWYNdolyn's profile image
GWYNdolyn 
5 years ago

dont do it, ghetto staff Britney at the front dest very rude and unprofessional, not helpful. 3 stays, first time no internet or tv service. 2nd, leaky shower not small. 3rd, ppl hanging out all times. 

Business response:

Thank you for choosing to stay with us once again and for your feedback.We would like to apologize for the issues you experienced with regard to our front desk service, internet issues and with the maintenance problems you encountered during the visits. We have shared your concerns with the appropriate teams, so that they can take the necessary action. We do hope you will give us another chance to serve you better. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

We are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management 

Po Yu's profile image
Po Yu 
6 years ago

Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center

How is Extended Stay America - Houston - NASA - Johnson Space Center rated?

Extended Stay America - Houston - NASA - Johnson Space Center has a 3.6 star rating with 3,659 reviews. 

When is Extended Stay America - Houston - NASA - Johnson Space Center open?

Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.