Extended Stay America - Houston - The Woodlands

Kim 

on Expedia

2 years ago

Dirty, moldy smell, cracked and dirty bathroom & floor. Overall it was bad. Will not recommended anyone to stay there. Even cheap price. 

Lisa 

on Expedia

2 years ago

They give away your paid room Did not get to stay. Got there and told they had sold out. Don’t really understand how they can sell out when I paid for my stay already. So after a 10 hour drive we had to go find another place to stay. This trip was booked by Expedia through hotels.com. I asked Expedia staff member To help find us a similar place to stay and got silence. 

Jose 

on Expedia

2 years ago

Very poor Hotel, too expensive for what they offer. 

Doyle 

on Expedia

2 years ago

I had a reservation but my Motorcycle broke down and I couldn't get to the motel until a little after one am. The clerk was asleep and I woke her up by banging on the locked door. She told me their computers were undergoing a maintenance at that time and I should call Expedia so I wouldn't get charge. I walked with my Bags and helmet a half a mile to The Blue Hotel and they checked me in. 

Phong 

on Expedia

2 years ago

Different from what was expected 

Anita 

on Expedia

2 years ago

Room was filthy and roach infested. Crap on the floor, food crumbs on cooktop and roaches everywhere. Thankfully we looked at room before bringing in any personal items. Left immediately. Would really like a refund. Was told they had elevator to second floor for 95 y/o mother, but it was broken. Worst place I have ever seen. Needed a place with air conditioning for mom due to storm knocking out power in 110 degree heat.