Extended Stay America - Indianapolis - Airport

Anonymous 

on Expedia

6 years ago

They refused to check my bag for a few hours before I could check in. Their idea of breakfast was a cup of coffee and a packaged muffin. 

Anonymous 

on Expedia

6 years ago

I had a reservation they did not fulfill. The person in front of me had the same issue. Poorly run. Dirty in the lobby. Staff wasn’t hospitable and needs to vastly improve the communication. 

Anonymous 

on Expedia

6 years ago

Check in took 30 minutes waiting cause nobody was at the reception desk when finally a guy looking the neighborhood drug dealer with an attitude came in and was able finally to check in. No pots and pans, forks, knives, etc. Ben sheets with questionable cleanness at best. I have been to other Extended Stay hotels and this was easily the worse. 

PITIFUL 

on Expedia

6 years ago

NO ICE MACHINE, DOOR TAGS, THE BREAKFAST WAS NOTHING AT ALL. THEY NEED A MANAGER! 

Anonymous 

on Expedia

6 years ago

When checking in front desk checked in with man who was inattentive rushed with his ass showing horrible experience would not recommend this place too anyone 

Denise 

on Expedia

6 years ago

Not great The plus side: Check-in was easy and small, but sufficient breakfast muffins/oatmeal/snack bars in the morning with coffee. On the negative: My room was right by the elevator, so I heard the dinging constantly. In the morning I needed a blow dryer, and there wasn't one in my room. I called the front desk three times and it rang incessantly. I went to the front desk and it was dark with no one there (5am). Later, when I checked out, someone came out from the back and said she was surprised that the phone didn't tran... read more

Steve 

on Expedia

6 years ago

No in-room coffee? A "breakfast" cart with coffee, instant oatmeal and pop-tarts? Know what you're getting before you book.