Extended Stay America - Indianapolis - Airport

Anonymous 

on Expedia

5 years ago

They have bedbugs!!! Didn't even apologize when we went and told them about it. 

Anonymous 

on Expedia

5 years ago

My room was disgusting. Nothing was dusted, and there was thick dust on top of the lamps, lampshades, mirrors, etc. There was garbage and dirty socks under the beds. One bed had hair in it, the bedding smelled bad, and the top blanket had tears and stains. There were large stains on the bed skirt too. Also, the mattresses are so light that you have to be careful sitting on the end of the bed. If two people sat on the end of the bed at the same time, they would both end up on the floor. The pillows are worn out. In the bathro... read more

Charles 

on Expedia

5 years ago

Refund Awful! I arrived there. They told me no room for me. They say that their us no room. So you should have inform me. I want refund. 

Anonymous 

on Expedia

5 years ago

Room smelled like urine, furniture was in bad shape, when I requested a plunger because the toilet was clogged, they brought it up inside a piece of plastic covered in feces 

Carlos 

on Expedia

5 years ago

Size de bed wrong The bed is small and smell really bad. The sink is block and I can’t use 

Anonymous 

on Expedia

5 years ago

Disgusting hotel - horrible customer service. 

Steve 

on Expedia

5 years ago

Next, please! Front desk was pretty rude, hotel is dirty, the room was filthy. The sink didn’t drain. Pretty shady guests hanging around outside. I’d never recommend this hotel to anyone. 

Anonymous 

on Expedia

5 years ago

Double Billed Front Desk Scam Had booked online to pay at counter, upon arriving presented my reservation and CC. Ran CC and was charged for my online booking and the clerk tried scamming me to pay them directly so I was charged twice. While I was refunded for this it was the ordeal of having to call multiple times to get resolution. This is a scam they pull at the front desk, I wonder just how many people never notice and they pocket it.