Extended Stay America - Indianapolis - Airport

Isabel 

on Expedia

7 years ago

Stay away! Not clean/service sucks! We were told the room would only be cleaned once every 7 days. Only way we were provided clean towels is if we brought the towels down stairs ourselves. 

Anonymous 

on Expedia

7 years ago

Won't stay here again. No check in clerk for 45 minutes. Seven people in line before she came back. She apologized repeatedly and I suspect it wasn't her fault. In the evening, when most people check in, wouldn't you expect there to be two people behind the counter? I guess you get what you pay for- it was inexpensive. Now I know why. 

Anonymous 

on Expedia

7 years ago

not what expected confusing listing, thought there was a pool. not so. dirty stairwells. people smoking in building. "breakfast" pathetic packaged food. night staff distracted flirting with guests. cheap sheets. 

Anonymous 

on Expedia

7 years ago

Near the airport and Speedway Only use it as a last resort. Pay a little more and be much more comfortable. 

Edward 

on Expedia

7 years ago

Friendly staff with a poor hotel Me and a group of friends came up for a football game. We was not notified that we could not pay for our rooms with cash. Two people in the group had to switch rooms twice because of roaches and none working plumbing. I myself had to wait til 6pm for my room to be cleaned and become available. 

Rebecca 

on Expedia

7 years ago

Relocated us and then charged us as no shows The management of this hotel is AWFUL - do not stay at this location, ever - emphasis on this location, other locations are great. The hotel staff called us 20 minutes before we arrived and informed us that they were overbooked and we were transferred to a different hotel 20 minutes away and would be comped a night. We were one minute away from the new hotel when this hotel called us back saying they denied our transfer and that they all of a sudden had an open room and we needed ... read more

Brigitte 

on Expedia

8 years ago

My stay in Indy It was OK until I saw the mold growth on the shower curtain and hair that did not belong to me..... 

John 

on Expedia

8 years ago

go elsewhere! no one at the front door at night - anyone can just walk right in!