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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
That thing in the sink. Had to change rooms as it looked like someone had vomited in the sink (or maybe marinara like soup) - hard to tell. Floor and counter had water on it when we walked in.
Business response:
Beverly, please accept our apologies for the cleanliness issue you experienced in your room. We sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience we caused you. Your concerns have been communicated to our housekeeping team to take corrective actions immediately. I hope you will return so we can make it up to you. Sincerely, General Manager
Dessapointed Not the best in the area, and the breakfast was horrible.
Business response:
On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations or ours. Although we make every effort to be perfect, sometimes we fall short. Your comments about breakfast specifics will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope you will consider giving us a second chance to provide you with the hospitality you should always expect from us. Sincerely, General Manager
Very average hotel. No restaurants or shops within It's just a bed in a big room. Nothing around the hotel so everything you need food wise has to be purchased a long distance from the hotel. Not even a ice machine.
Business response:
Thank you for your review. We are sorry you were not completely satisfied with your visit and our location was not as per your expectations. We also apologize for your disappointment with our amenities, as we have full-size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
Ok but wouldn't recommend it The place smelled. From the smell of cheap, fast food permeating the elevator to the smell of body odor in the room, it was not very nice at all. The bed was not bad, but the room was smelly and noisy.
Business response:
We apologize for the unfortunate odor you experienced during your stay. We work hard to provide a clean and comfortable environment, and we're sorry the smell compromised your experience. I have shared your concerns with my housekeeping team to take corrective actions immediately. We hope you will give us another opportunity to make your next stay worthwhile. Sincerely, General Manager
Stay away, or you will regret it! If you stay here, burn your clothes! Bed bugs present, I had some types of bites. Pubes on the bed and in the shower. Place stinks of mold and mildew. Probably the worse place I have ever stayed, ever!
Poor Stuff Not okay. out First bed was dirty. we called the Stuff and ste was Coming. she rolled with her eys After we show her the dirty bed. we got a nother room. this Smelled aß Smoke. Never again.
Quiet reasonably clean Older hotel not many amenities but good price. Smelly room like someone had been a smoking in a non smoker room. No coffee in the room and calling it breakfast is being generode more like prepackaged cheap snacks. Staff was very nice.
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 3 star rating with 2,640 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.