Extended Stay America - Indianapolis - Airport

Anonymous 

on Expedia

a year ago

Totally Disappointed When we checked into our first room, the stopper in the tub was missing. There were no cups or tissues. The battery was removed from the telephone. The room was dirty and it was evident that no housekeeping had been there.. Couldn't even call the front desk.We went downstair's . She took us to another room. The smoke detector was peeping and hanging from the ceiling. Again, housekeeping was lacking. The third room's clock/radio was broken. The room was not up to standard. By then it was close to 11:00 p.... read more

Philip 

on Expedia

a year ago

I booked this hotel so we could sleep for a few hours after our red eye flight. We showed up at 6am and were planning to sleep until checkout at 11am. When we arrived we were told that our reservation was canceled because we did not show up by 1am. I made the reservation at 12:59 am. So not only was our reservation canceled by the hotel, they also will not refund our money because they said we did not show. When you reserve a room, it should not be up to the hotel to decide when you have to check in. The room should be yours... read more

Tamara 

on Expedia

a year ago

Fire evacuation at midnight was not a good experience 

Princelot 

on Expedia

a year ago

Property was dirty and had a funny smell. People was actually smoking weed in front of the building. Would not recommend especially if you have a family. 

Dale 

on Expedia

a year ago

Wasn’t what I expected at all 

Stephen 

on Expedia

2 years ago

I stayed at the one around the corner last year and it was like night and day. First off I got some water on the floor from my cooler and wiped it up with a white wash cloth which turned BLACK. Gee, if the floor is like this how is the rest of the place. Definitely makes me wonder. Also i didn't know that this place also sud as a halfway house as well. Now i understand that we all have a right to lay our head down somewhere safe. And I definitely wasn't pleased with the handicap bathroom either, reminded me of an old gym loc... read more

MARIANGEL 

on Expedia

2 years ago

Llegue con mi reserva paga y no habia la habitacion disponible