Extended Stay America - Indianapolis - Airport

Toni 

on Expedia

2 years ago

Upon arrival at 2:45 AM they were unable to get us a room. We had to walk across the street to a different hotel. 

Rakiah 

on Expedia

2 years ago

NASTY AND NOT A GOOD PLACE TO STAY WITH YOUR FAM! Our stay wasn’t comfortable we tried for 2 nights, we checked out for the rest of our stay. I had went to go to the front desk to ask for more towels and couldn’t receive towels until I brought the other towels down. It reeked really bad of filth like dirt. It was just an overall Nasty motel not a hotel. This place needs to be condemned or closed down. I would advise anyone that wants to make reservations here to runnnnnn and not make a reservation here at all. There was no h... read more

Dennis 

on Expedia

2 years ago

5/10 Want to be clear. This is not any criticism directed at the customer service. I felt that front-desk worker was GREAT with customer service, addressing needs and concerns when brought to their attention. This review is more about the conditions of the hotel which needs major improvement. Check-in was smooth. Unfortunately, the first room I got, as soon as I opened the door, the top handle of the door was already broken and it appeared someone who was previously in the room had taped the handle as a temporary fix. Went d... read more

Katelyn 

on Expedia

2 years ago

Not good hotel was trash Photos weren’t like actual hotel