Extended Stay America - Indianapolis - Airport

Anonymous 

on Expedia

4 years ago

BED BUGS! This place is nasty. Even when reporting the bed bugs and i mean there were a lot, no one seems suprised or phased. This place needs to be shut down. 

Adam 

on Expedia

4 years ago

We checked into a non-smoking room. It reeked of smoke and they moved us to a different room but let us know it was their last one so we'd be stuck with it. The entire room felt dirty. The pillows were half the size of normal pillows and were practically flat. There were blood stains on the carpet - it didn't look like they attempted to clean the carpet at all. The room was freezing and we realized the window was open and couldn't be shut all the way. Very thin blankets too. Would never stay there again. 

Sarah 

on Expedia

4 years ago

Horrible customer service The room I booked was NOT the room I got. They had no apologies. She simply said you get what we have or you can make phone calls to who you booked through to cancel. Hotel smelled so bad! 

Extendedstay 

on Expedia

5 years ago

Bad smell outside and inside the room The shower was dirty 

Amy 

on Expedia

5 years ago

Non-accomidating First, our Uber driver made a miscalculation, easy mistake and one that happens often, there are two extended stay hotels within 2 miles of one another and we were dropped at the wrong one. When checking in, the receptionist knew right away why she couldn't find our reservation.." oh, you must have booked at our sister property.. it's a few more blocks down the road." No biggie... I'll just order another Uber to take me and my elderly mom and teen kid to the right location..... No biggie except this hotel wa... read more

amanda 

on Expedia

5 years ago

Might catch something from the sheets Not worth the stay. First room a/c didn’t work and second room wasn’t better. Bedding was disgusting and so dirty.