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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad Room was not clean when we walked inn we had to leave and wait to have the room clean looked like someone had just got out of bed and the lady at the front desk was very rude to me and other guest I was about to call some that day to report her
Business response:
Thank you for providing us with details about your stay. I am sorry to hear that your room was not ready upon check-in. Please accept my apology. To ensure that a situation like yours doesn't happen again, my team is thoroughly cleaning and checking rooms as guests check out as well as reviewing our check-in process. I will also be coaching our front desk staff on providing respectful and professional service to every guest. Thank you very much for bringing this to our attention. Thank you for choosing Extended Stay Hotels. ... read more
its affordable but hardly memorable or anything commendable.
Business response:
Your review for our hotel was recently brought to my attention. While I appreciate your comments about the value of our hotel, I am sorry to hear that we did not exceed your expectations. To make sure this doesn't happen again, I am working with my staff daily to ensure every guest receives a clean and comfortable room with great service. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S.... read more
Passing thru with friends It did the job for just a place to sleep. Could use a bit of remodeling due to somethings looking out dated.
nice hotel for long stay at economical price will recommend others who want to stay at decent price for long times
3 day business trip to Jackson Positives - the room was comfortable and quiet and had 3 gas stations and several restaurants nearby. Negatives - red stains on carpet in several places. Overall a good value for the price paid.
Business response:
Thank you for taking the time to write a review of your stay. We are happy to read that we provided you with a comfortable and quiet room at a convenient location. Still, we do apologize that there were stains on your carpet. I will work with my housekeeping staff to remove these and to conduct better inspections in the future. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Good for an overnight between locations Overnight, business trip for meeting in Jackson. The room was large and comfortable. Needed painting, shower was in need of repair. Notified the office about shower.
it's cool It was nice comfortable was not able to get a smoking room
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our hotel being nice and comfortable. Still, it is disheartening to read that we were unable to provide you with a smoking room. Please accept our apologies. My staff and I will work to prevent this from happening again. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
the stay was great Everytime I get a room I pick.extend stay.because they are great to me and it the best hotel.
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.