Extended Stay America - Jacksonville - Lenoir Avenue East

Shaundria 

on Expedia

a year ago

At first it was and okay place to stay the night until roaches was everywhere when we turned the lights out. 

jose 

on Expedia

2 years ago

Didn't like it 4 nothing 

Joseph 

on Expedia

2 years ago

Manager is a belligert, disrespectful,arrogant unprofessional jerk. Had to move because of an alarm. Asked for a comp and he told me I had already been accommodated in a snide manner. I called him an ahole out of anger and he kicked me out at 10pm. 

Shakira 

on Expedia

2 years ago

The sing was stopped up 

Melvin 

on Expedia

2 years ago

Employee was on the phone with her friend the whole time she was checking me in, room was dirty and smell bad. 

Belton 

on Expedia

2 years ago

My wife and I arrived after being on the rode 7.5 hours just for the night audit person to not answer the door. I assume they were in there sleeping. But I never received keys. My wife and eye ended up sleeping in the car in a parking deck. I am still waiting on the refund the GM promised. 

Carlos 

on Expedia

2 years ago

We reserved this hotel because we needed a pet friendly hotel. I dont think quality should be compromised for it. Staff was ok, quick check in. The carpet in the room were stained all over, bathroom shower were not that clean, elevator switch was broken on our floor, the breakfast was coffee and a nuts bar. We witnessed people carrying drunk people, people walking covered with towels on the hallways. It was truly a shocking experience for my kids. Brand and price were a factor but we got it wrong 

Mark 

on Expedia

2 years ago

Paid for the stay thru expedia, paid the pet fee upon arrival. The clerk said the transaction didnt go thru. It actual did, and it was $100 more, 158.02 Paid a second time, 56.34. Disputing the charge.