Extended Stay America - Jacksonville - Riverwalk - Convention Center

Mark 

on Expedia

a month ago

Very cheap and close to downtown and the stadium but the WiFi didn’t reach into my room and the guy on reception tried to tell me the issue must be with my iPhone, which is laughable as it worked out in the corridor. 

TC Blade 

on Expedia

a month ago

Don't book at Extended Stay.... My checkin was very courteous and friendly. I was assigned a room on the 2nd floor. I went inside my room and while I was disinfecting the bed, I saw a roach crawling on the wall. I killed it and moved the chair in the room and there were two more under it. I killed them and took the tissue to the front desk. She apologized and assigned me to another room on the 1st floor. Now being cautious I'm looking as soon as I enter and I see two dead roaches in the corner near the wall. Now I'm disguste... read more

Verified traveler 

on Expedia

a month ago

Hotel room smelled terrible and bed was not comfy. Also saw some cockroaches in the bathroom. 

Robin 

on Expedia

2 months ago

Terrible Experience Should an extended stay hotel have a working refrigerator, a hair dryer, a coffee pot (no matter the size), DISHES? What the heck makes it extended stay without these things? The fridge did not work in first room. We were moved to another and the stove did not work. There were only a few electrical outlets. Furniture was all beat up. Staff were great! 

Richard 

on Expedia

3 months ago

It appeared that the hotel room was cleaned, but there was an awful smell coming from the restroom. This was my 2nd room, the 1st room the TV didn.t work. The bathroom was so bad we had to continuously spray it down with lysol and keep the restroom door closed. throughout our stay.. We seen rust everywhere on the toilet hose I mean everywhere. This is unacceptable and I'm pretty sure that it's a violation of health and safety codes. 

Courtney 

on Expedia

3 months ago

I didn't like that fact that I paid almost 200 dollars for 2 nights get there and was told that it is a 100.00 plus 8.99 cent for parking which somehow equaled out to 117.00 dollars extra on top of what I paid for the actual stay.and why are they charging for parking when they are charging an extremely high deposit. That's ludicrous. So while I'm choosing this particular hotel due to reasonable price advertised they get u there and you end up paying almost 400.00 bucks for 2 days 

Charles 

on Expedia

3 months ago

Horrible Start to Finish No one at reception on arrival (8 pm). Checkin process overly complex. Roaches in lobby at elevator and room-level hallway. Room-level floors filthy entire stay. Kitchen sink filthy. Over half TV stations “No Signal.” No answer at recreation; had to walk down, wait for attendant to show up. Wheels on luggage cart flat; hard to guide loaded; reception indifferent when pointed out. “Grab-n-Go” breakfast not designated on site. Parking fee (IN OUTSIDE LOT!) VERY few waste cans in common areas. Positives... read more