Extended Stay America - Kansas City - Airport

Anonymous 

on Expedia

4 years ago

I got robbed by Expedia. Tried to cancel it cause my grandma died and it won’t let me cancel or get a refund. I’ll never use Expedia again 

Cassandra 

on Expedia

4 years ago

Not comfortable I was not pleased with the fact there was no silverware or anything in the room, the bed was SOOOOO hard. I’ve never been to jail but I think it was as hard as one of their beds. There was no comforter and basically a sheet for a blanket. I would absolutely not stay at this one again. 

Robert 

on Expedia

4 years ago

Seemed great when we first arrived but as soon as we opened the door ... it was another world ! Needs to be refreshed and cleaned !!! Bed was the worst !! 

Jamie 

on Expedia

4 years ago

WELL IT WOULD HAVE BEEN OK BUT I DIDN'T FEEL SAFE THERE 

Anonymous 

on Expedia

4 years ago

Would not recommend for family, females traveling alone or long term stay. Had numerous "questionable" characters/visitors. The only positive to my stay; front desk personal were very attentive and welcoming. 

Erika 

on Expedia

4 years ago

Unsatisfactory Check in was as to be expected. Room was dirty. Bottles left behind night stands, sticky substances left on surfaces, hair dryer was not put together. Employees sat around in the lobby being loud during prime check in times. It was only a 1 night stay for us but I definitely expected a lot better than what I paid for. 

Mallory 

on Expedia

4 years ago

Bad Two of our lamps were burned out, didn’t have hot water, fire alarms went off around 10pm with no staff to provide any detail as to what was going on. Everyone got out of the building but there was no instructions on what was happening. No follow up calls. Our entry way door lights flickered and our AC didn’t work. People who were working didn’t seem to be around or if they were they weren’t able to fix issues 

Anonymous 

on Expedia

4 years ago

There was pee ALL over the toilet and toilet seat. It was so bad it must have been intentional. The shower also didn’t work but dripped all night long. It was pretty gross, surprised I didn’t get bed bugs 

Cheryl 

on Expedia

4 years ago

The reception was not friendly. I booked 2 rooms ( 2 double beds). When I checked in I told her that I'm checking in for both rooms. After all the questions and stuff I need to sign and agree, I was given a key for one room. She didn't even bother to ask me about the other room so I thought it's