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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed Barley had water pressure to the shower and sink in bathroom. Couldn't take showers due to the low pressure. Tv remote half worked. Bed was comfy and room was clean.
Business response:
Dear Ashley, Thank you for providing feedback on your recent stay. We are delighted that you found your room and bed comfortable. However, we apologize for any inconvenience caused by the remote and low water pressure issues. We understand how crucial it is to have a satisfying shower experience, and we regret any frustration this may have caused. Our maintenance team will work on resolving this matter to ensure a smoother water flow for our guests. We hope you will consider giving us another chance to provide you with the r... read more
I thought for the cost I could stay here, but the smell of urine was overwhelming, the bed and linens were so uncomfortable. The laundry was not accessible and there was not ice and limited vending for an extended stay. It was a waste of several hundred dollars!
Business response:
Dear Kari, Please accept our apologies for the disappointing experience you had with us, as this is far from what we want our guests to experience. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that we could not make that happen for you. Your concerns will be shared with the appropriate individuals to address them promptly and ensure our guests receive the best experience they deserve. We hope you will stay with us agai... read more
No hot water for showers, looked like ceiling above shower had some major leaking issues and was bulging with water, phone in room didn't work, counter in room looked like it was about to cave in, room smelt like bologna.
Business response:
Dear Mickenzie, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Our team always appreciates knowing where to redirect our focus to strengthen our hospitality ef... read more
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 3.3 star rating with 1,734 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.