Extended Stay America - Kansas City - Airport - Tiffany Springs

Mickenzie 

on Expedia

2 years ago

No hot water for showers, looked like ceiling above shower had some major leaking issues and was bulging with water, phone in room didn't work, counter in room looked like it was about to cave in, room smelt like bologna. 

Cameron 

on Expedia

2 years ago

They did not save a room for me even though I had a reservation and I never stayed here 

Chandler 

on Expedia

2 years ago

It was honestly the worst hotel I’ve ever stayed at. We were put out because of a fire and I have celiac disease, so I needed somewhere to cook my food. None of the burners worked. I wasn’t able to make any food so I ended up getting very sick and we left the hotel early and are staying in our apartment that has no electricity because it’s better than that miserable place. Didn’t even try bothering to get my money back it was clear this place was lipstick on a pig. The stairs felt like they were crumbling under our feet and ... read more

jose 

on Expedia

2 years ago

NOT GOOD HOTEL the room was all duty, not good service 

JASON 

on Expedia

2 years ago

The elevator was broken, the rooms smelled bad, and a friend had cockroaches in their room. The online description claims breakfast is included...only things they had were Instant Oatmeal packets and granola bars, with a coffee machine. No eggs or protein. No juice. Basically, no breakfast. We would have stayed elsewhere if they had been honest about the breakfast choices, or lack thereof. The location was convenient - but that's the only good quality to mention. No convenience stores nearby. Very disappointing! 

Carrie 

on Expedia

2 years ago

I thought the price point was good but I did not like the service there. When you arrive there is never anyone at the front desk! I had to wait a couple minutes for someone to come out and help me. Then when I was checking out I literally had to go find a maid to get me someone, front desk associate. You should have a bell or something you can ring when they are not up there. Also there was hair in our bed. The breakfast was ridiculous I thought it would be a lot better breakfast. And the front door should have a handicap bu... read more

Jeff 

on Expedia

2 years ago

Was not informed about a 100.00 damage deposit. Was told they'd put it back on my card after check out. They still haven't and i know we didn't damage anything. Was not told there was no cookware or no dishes included with the kitchenette in the room. Water pressure in the bathroom sucked