This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I couldn't even stay i had cash they wouldn't accept but couldn't cancel reservations
Business response:
Dear Jason, Thank you for posting a review of your recent stay with us. We were disappointed to read about your experience and apologize for the issues you had with your reservation. Please be assured we will take appropriate action where necessary to serve you in better in the future. Thank you again for your candid feedback. We hope you will allow us to make it up to you in a future stay. We are positive you will leave with a more favorable impression.Sincerely,Hotel Management
S##t hole Do not recommend this place at all. Went to our room door was open had to slam it to get it to close. Countertop falling apart room was extremely dirty, no hot water to take a shower( and after sleeping there you definitely need a shower). Rooms smelled so slept with the window open and had to listen to a bunch of crack heads hooping and hollering outside. Would have felt safer sleeping in my car.
Business response:
Dear Rob, We're genuinely sorry to learn about your disappointing experience with us. It's disheartening to read about the issues you encountered in your room, from the door to the cleanliness and hot water. Your feedback is invaluable to us as it helps us identify the aspects where we need to improve and make necessary changes. We will address the issues you've highlighted with our team to ensure they do not recur. We understand that your stay was far from satisfactory, but we hope you'll consider giving us another chance i... read more
The workers were nice, but upon arrival my room was occupied and I was given a different room that smelled a little like mildew due to the shower head leaking nonstop throughout my stay. There were no other rooms available and on the first night a fire started which resulted in everyone evacuating the property until firefighters came to assess the situation. The water would also not get hot which was kind of the cherry on top. Nevertheless the workers were actually really nice which made the experience slightly more tolerabl... read more
Business response:
Dear Joshhy, Please accept our sincere apologies for not meeting your expectations regarding the room you booked and also for the condition of the alternative suite provided. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Furthermore, we apologize for the unfortunate incident during your stay and the inconvenience it must have caused. Although you were pleased with our associates, we understand that this does not make up ... read more
Not a good experience at all, would not recommend. The rooms smelled horrible, they say the rooms are smoke free but that’s a lie as soon as I walked in it smelled like a room that was definitely smoked in a lot. Outdated rooms and stained beds.
Business response:
Dear Guest, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. We know how vital fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 3.3 star rating with 1,818 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.