Extended Stay America - Kansas City - Airport - Tiffany Springs

Mark 

on Expedia

4 years ago

Avoid The place is terrible. Not clean, poor maintenance, poor service, smelly, noisy and everything they do seems to be to increase their profit and reduce your comfort. 

Anonymous 

on Expedia

4 years ago

I would not stay here again. Our shower was broken and never fixed. The coffee maker in the lobby was broken for 3 days. When fixed, there was no coffee/creamer or cups. They charge $100 damage deposit which is returned after they clean your room. There was no dish soap for the dishes. Staff was very friendly and gave us items we needed (dishes, soap, toilet paper). But, the amenities are very lacking. 

Anonymous 

on Expedia

4 years ago

This is not a hotel. its a really crappy slummy apartment building. the room I was offered had cockroaches, a broken countertop, a broken shower. It was horrible. you've been warned. 

Anonymous 

on Expedia

4 years ago

Beware of property not forewarn you and not warn you that leaving the hotel for your stay when they call police. I was told to call me it’s not their job to inform you only call police. Even with the fact that the hotel gave access to my room to a person who is not registered. Upon checking in in two more times I had to get you access keys because they were not work I had to provide my ID. Also at the end wouldn’t place where escorting me off and dealing with the templates they repeatedly kept kind individual caused the inci... read more

Collin 

on Expedia

4 years ago

Poor Hotel and Lies with unexpected $100 deposit. When I checked I was told I had to pay a unexpected $100 deposit. I was told I would get it back when we checked out. That was a lie...it’s 7-10 business days. The room was stinky like someone lived in the room previously. I will never stay at this place again. Lies lies and lies. 

Anonymous 

on Expedia

4 years ago

If you make a reservation for this hotel it doesn't mean anything. We showed up to check in and they where full. . So it is a first come first serve hotel. Sad i liked the place. 

Steven 

on Expedia

4 years ago

Frustrating weekend. Reservation was wrong from the beginning they didn't have the room we reserved. So had 3 adults in a 1 queen bed room. Tried to get extra pillows said they didn't have any. Trying to get my rate reduced to the room we had and can't seem to get that done no one will call me back. 

Anonymous 

on Expedia

4 years ago

Staff and guests not wearing masks, Sofa bed not clean.