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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh Very basic, a little run down. AC was noisy. Hall noise was audible from inside the room.
It was clean but cups in the room would be a good idea even if they are paper to brush teeth. By the time we got to the room and realized the kitchenette was not stocked we did not bother to go back to the desk to request supplies.
Business response:
Thank you for your review of Extended Stay America. It is nice to read you had a pleasant time here. Please note, kitchenware is available at the front desk as per the brand standard and are always complimentary. We will remind our front desk to communicate this more clearly going forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
It serves its purpose. Basic accomodation and affordable.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our reasonable rates. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Upkeep on room very poor, refrigerator was not working well and also leaking, toilet ran after every flush until you jiggled handle, the radio-alarm had a short in it. Areas of hotel are beginning to look shabby.
Business response:
Thank you for your review of our hotel. We're sorry for the difficulties you experienced during your stay with us. Please be assured that we have shared your feedback with the appropriate teams, and we’re working with them in order to improve our service and facilities. We hope you will give us an opportunity to make this up to you during a future visit. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
convenient to everything. walking distance to nice choice of places to eat. only 10 minutes to my daily place of business.
Business response:
Mike, thank you for reviewing your stay at Extended Stay America. We’re glad to know our location was convenient for your needs and that overall you had a pleasant experience with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Staff is great very friendly and courteous, rooms and building need maintained, paint, whole patches, cleaning services
Business response:
Mark, thank you for staying at our hotel. It is good to know you liked our welcoming associates, but we also appreciate your observations for our facilities and have taken a note of it. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Hotel was located in nice area. Ac was just filthy and loud. Floors were filthy as well.
Business response:
Thank you for your candid review. Although we are happy you liked our ideal location, we are sorry for the cleanliness issues you had and the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.