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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was what I was expected.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was just...ok. It was a bed to sleep in and thats all. Went up for the Royals game. Every elevator floor was so sticky our shoes stuck to the floor. Not a good start. The room was just ok. Just a bit pricey for Motel 6 type
Business response:
Thank you for staying with us and for the review. We are sorry for the cleanliness issue you experienced in your suite while here. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your feedback has been shared with our Housekeeping staff to make sure this room receives a deep cleaning. We hope the positive aspects of your stay bring you back our way. Sincerely, Hotel Management
Business response:
Daniel, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Everything was pretty good. The staff was great except for one lady you had working Doris she wasn’t friendly at all actually very rude most of the time. Everyone else that worked there was very friendly and helpful. Went to try and check in a little early and Doris waved her finger at us and said no early check ins today. I went back in half hour later when someone else was working desk and she checked us right in.
Business response:
Kyle, thanks for evaluating your experience at our hotel. Although you had an overall pleasant stay with us, we apologize for the rude behavior by one of our staff members. Your feedback is shared with our team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Very nice Very nice clean hotel with a nice kitchen. Near the restaurants and a park and museums and the art school
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Very clean and very helpful and friendly staff. Would recommend 10/10
Business response:
Kristy, many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
No smoking please Main problems was the encouragement of smoking outside the enterances to the hotel. Guests were smoking profusly at the doors, and it appeared that the hotel accomodated them by using a decrotive planter; for plants, as a giant ash tray. The hotel had a sign that read something to the effect of, " No Smoking - 100 feet from hotel lobby". Such a sign should be placed at all enterances.
Business response:
Thank you for being our guest. We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment, but we are sorry that the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope to welcome you back in the future. Sincerely, Hotel Management
Affordable hotel venue walking distance to leisure The hotel is perfect locale to museums and shops. I wasn't to far from versatile fun. I would stay here again, convenient location. The entire hallway smelled like a wet dog, right into my room. I just became accustomed to it because it could have smelled like cigarettes butts. I picked this hotel for it's free breakfast, but it was grab and go not hot, made me sad. Overall good clean towels, hand towels and washcloth. The room had the BASIC ammenities
Business response:
Dannie, thank you for taking the time to write a review of our hotel. We are happy to know you were satisfied with your room and that you liked our convenient location. However, we are sorry for the odor issue you had and the inconvenience it caused. We hope you will give us the opportunity to host you again on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,251 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.