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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adaquate The staff was friendly and helpful but the coffee was awful and I wouldn't call the food offering breakfast...more of a snack. It is in a fun part of town with lots of foods to try and places to see.
Business response:
Thank you for taking the time to share your feedback. We are pleased you had an overall good stay and that you were impressed with our courteous service. Having said that, we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our leadership team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Too good a neighborhood for this hotel This hotel is aging poorly. Overall it was clean, though the kitchen floor was a little sticky. The neighborhood is amazing, with a beautiful park across the street and a shopping and eating district within walking distance that rivals any I have experienced. Too expensive for the quality of the hotel, no amenities to speak of, and our greeting might have well been automated for all the welcome we got. Overall, about a 3 out of 5, mostly for the experiences I had outside the hotel.
Business response:
Colby, thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
All except breakfast was good. Granola bar and instant oatmeal needed help.
Business response:
Richard, thanks for choosing Extended Stay America for your stay. We are pleased your stay with us was enjoyable. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Okay
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
The room was clean, the staff was friendly, and the hotel itself was right in the middle of town. Easy to get to the zoo, and aquarium. And if you’re up for it, there’s plenty to do within walking distance.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you were satisfied with all our offerings. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Service was friendly. Room was well kept and up to date. Location was good for our stay and was quiet.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you were impressed with our service and facilities. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Although an extended stay. We only spent one night there. It was comfortable and an easy drive from the motel to downtown. The fire alarm was off the hooks on the ceiling light was green, so I knew it was working.
Business response:
It was our pleasure having you as our guest at Extended Stay America. It feels great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.