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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and simple, great location This is a rather 'bare bones' hotel, very near CC Plaza. Desk personnel ranged from not useful for info to downright rude and unfriendly. However, the bed was comfortable, heat/AC work fine, it was clean and easy to park. Breakfast was coffee and 'energy bars' or packaged muffins or packets of instant oatmeal. Kitchen was completely un-stocked but we eventually got a coffee maker, toaster and 2 plates and plastic glasses, so we were okay.
Business response:
Fletcher, thank you for being our guest at Extended Stay America. We are glad to know you loved our clean environment and were impressed with the convenience of our location. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Jill, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Not bad but not worth the cost. I've stayed in Extended Stay hotels before when I needed to stay 4 or 5 days. Because the price for renting this room was 5 times more than I'vd ever paid before, I expected something different. In fact, it was just like the others I'd stayed in with one exception. This hotel is only a block or so from Kansas City's Country Club Plaza. Nevertheless, I had too unusual experiences. The first was that a guest came out of one of the rooms with a German Shepard (dog). While waiting for the elevator... read more
Business response:
Mark, thank you for sharing your experience of your stay with us. We're sorry for the inconvenience you had. However, please know that we take the security of our guests very seriously, so your feedback is very important to us. We have already shared your concern with the security team to ensure the check of our procedures. We appreciate your review and hope you will give us an opportunity to welcome you back again. Sincerely, Hotel Management
Good experience, other than a drunk guy walking through the hotel in the middle of the night being extremely loud.
Business response:
Thank you for being our guest at Extended Stay America. Although you enjoyed your overall time with us, we certainly apologize for the noise issues you experienced. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We are terribly sorry you had an uncomfortable night, and please give us another chance to serve you better in the future. Sincerely, Hotel Management
We were close to our wedding and reception sites and the hotel was clean and staff was helpful for our short one night stay.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to read our location was ideal for your needs and that you enjoyed our courteous service. Your feedback is much appreciated, and we cannot wait to host you again in the future. Sincerely, Hotel Management
Location is Good. The best reason to stay at this property is the location. It's a good central point to the KC Metro area. The hotel itself is a little overpriced for an Extended Stay. The staff is minimal and not the friendliest.
Business response:
Wes, thank you for providing your review. We're happy you liked our location, but we're sorry you were not happy with the hotel and its service. We have shared your comments with the team involved. We hope you will consider giving us a return visit. Sincerely, Hotel Management
NEEDS ICE MACHINE BETTER PR
Business response:
Jack, thank you for being our guest at Extended Stay America. It’s nice to know you were overall pleased with your stay, but we are sorry we missed meeting some of your expectations. Please know, as we have a full-size refrigerator in all our suites which includes ice trays for your convenience, we do not have ice machines on our property. We hope this didn’t overshadow your otherwise great experience and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.