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4535 Main St., Kansas City, MO, 64111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Morgan, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nice utilitarian place. No bells and whistles The stay met my need and I like the location. It was okay. It is in a good spot to get around without a car.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that our facilities were up to satisfaction. Your feedback will help us to improve our future guest experiences. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, General Manager
Business response:
Stephanie, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Business response:
Rosie, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Business response:
Amber, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Nice location. The location is ok, but we asked to change the bad sheets, they were just dirty with spots and hair. The housekeeper changed them quickly.
Business response:
Kateryna, thank you for choosing us. It is nice to know you liked our location and had an overall pleasant visit. That being said, we are sorry for the cleanliness issue you experienced in your room, but we are happy our housekeeping team resolved it to your satisfaction. We hope to see you again soon. Sincerely, General Manager
"So lala" Das Zimmer war in Ordnung. Zu bemängeln gibt es, dass das WLAN nicht funktionierte, obwohl dies laut Beschreibung der Fall sein sollte. Weiterhin fiel das Frühstück recht mager aus - es wurde kein frischer Kaffee mehr serviert, als alle Kannen leer waren. In der eigentlich gut ausgestatteten Küche fehlte eine Kaffeemaschine bzw. Wasserkocher. Am schlimmsten war der Service am Empfang. Das Personal war dermaßen unfreundlich und zeigte wenig Hilfsbereitschaft. Für mich stimmte das Preis-Leistungs-Verhältnis nicht.
Business response:
Thanks for evaluating your stay. We apologize for all the inconvenience you encountered while here. I have shared your concerns with the respective team so that they can do necessary. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Need ice? No worries, make your own! A hotel with no ice machine. No buenooooo!
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you were happy with your stay. It was good to have you here, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you so much for the wonderful rating of your stay. It was a pleasure serving you as our guest, and we look forward to your return at Extended Stay America. Sincerely, General Manager
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.