Extended Stay America - Kansas City - Country Club Plaza

Business response:

Jack, thank you for taking the time to share your fantastic review of Extended Stay America - Kansas City - Country Club Plaza. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager 

Business response:

Shanko, thank you for choosing to stay with us. We are glad you liked our affordable rates and the comfort of your room. That being said, we are sorry for the issue you had in your room. I have shared your concern with my housekeeping team to ensure this does not happen again. We hope you will consider giving us another chance so we can serve you much better in the future. Sincerely, General Manager 

Business response:

Thank you for selecting Extended Stay America - Kansas City - Country Club Plaza. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager 

Business response:

Thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

Business response:

Sal, thank you for the feedback. Although we are happy to know you were impressed with our convenient location, we are sorry we missed meeting some of your expectations while you were here. I have shared your concerns with my entire team in an effort to improve our performance moving forward. We hope to have another opportunity so we can serve you better. Sincerely, General Manager 

Business response:

Diane, we appreciate you taking the time to write a review about your stay at Extended Stay America - Kansas City - Country Club Plaza. It is good to know that you liked our convenient location and attentive service. It was our pleasure serving you, and we hope to see you again soon. Sincerely, General Manager 

Business response:

John, thank you for the feedback. Although you liked some aspects of our hotel, we’re sorry for not meeting all of your expectations and regret the inconvenience it caused. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Kansas City - Country Club Plaza. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager 

Business response:

Mark, thank you for staying at Extended Stay America - Kansas City - Country Club Plaza. We are happy to read you liked the convenience of our location and that our service and facilities were to your satisfaction. We appreciate you being our guest and hope to welcome you back soon. Sincerely, General Manager